Frequently Asked Questions
Everything you need to know about your beauty journey with House Of Makeup.
Are House Of Makeup products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy for cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I find the right shade for my skin tone?
We offer a virtual shade finder tool on each product page. Alternatively, you can message our beauty experts with a photo in natural light for a personalized recommendation.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through select partners.